Account deletion
Delete your Idle Forge account
Introduction
Idle Forge stores your game progress in the cloud so you can continue playing across devices.
If you would like your cloud save and associated account data to be permanently deleted, you can submit a deletion request using the contact details below.
Contact
Email: support@pietersstudios.com
Subject: Account Deletion Request
Please include:
- Platform (iOS or Android)
- Player ID (if available)
- Game Center ID (if applicable)
- Google Play Games account (if applicable)
What will be deleted
The following data will be permanently removed:
- Cloud save
- Player progression
- Inventory
- Equipment
- Gold
- Gems
- Unlocks
- Game settings stored in the cloud
What may be retained
Some information may be retained for a limited period if required for:
- Fraud prevention
- Security
- Legal obligations
Any retained data will not be used for gameplay.
Processing time
Deletion requests are normally processed within 30 days.
Important notice
Deleting your cloud save is permanent.
This action cannot be undone and your game progress cannot be restored afterwards.
Privacy Policy
For more information about how Pieters Studios handles data, read the Pieters Studios Privacy Policy.
FAQ
Can I recover my account after deletion?
No. Account deletion is permanent.
Does deleting the app delete my cloud save?
No. Deleting the app only removes local data. A separate deletion request is required to remove cloud data.
What information do I need to provide?
If available, include your Player ID, platform, Game Center ID, and Google Play Games account. Providing these helps us identify the correct cloud save.
Future improvements
When the backend supports it, we plan to replace the manual email process with an in-game Delete Account button.
The planned flow is: Settings, Delete Account, confirmation dialog, backend deletion, sign out, local save removal, and success screen. This page will be updated when account deletion is available directly from within the game.